In all cases proof of purchase is required in order to get an exchange. If you think you have a case for a genuine exchange request then please contact us first before sending your order back to us as it may get declined and returned to you. So we are happy to exchange items, or provide a credit to be used for alternate purchases from Gearshop.Īny exchange request, may incur a handling charge to cover restocking, processing and resending of the alternate item. We make every effort to make sure our product descriptions are as detailed as possible, but we understand that sometimes, thing just don't fit as expected, or the colour just wasn't what you were expecting. If you have any queries or issues relating to your order, please don’t hesitate to contact us. We will do everything within our power to ensure that your goods arrive within a reasonable timeframe.
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